Perfect location, amazing food, friendly and helpful staff, beautiful mountain view, clean and quiet hotel.

Nothing, all excellent.

The staff was friendly and the private onsen was enjoyable. The location was surrounded by beautiful mountains and fresh air. The hotel also had a nice traditional dining experience and parking was easy to find.

The hotel was outdated and lacked Wi-Fi in the rooms. The included dinner was not suitable for those who do not enjoy extreme Japanese cuisine. Mold was found on the blinds and the entertainment was lacking. It was also a bit too expensive for what was offered. would not recommend or stay again.

I had a fantastic stay at this hotel in Minamiaso! The staff were incredibly polite and attentive, making me feel truly welcomed. The hotel's location, surrounded by mountains, provided a beautiful and tranquil environment. And let's not forget the delicious meals! The dinner was absolutely amazing, with the freshest sashimi I've ever tasted. The breakfast spread was also well-planned, offering a variety of options to start the day. Additionally, the rooms boasted fantastic views of the mountains, creating a truly serene atmosphere.

No improvements needed - everything was perfect!

I recently stayed at this hotel and had a fantastic experience. The staff was incredibly friendly and accommodating, going above and beyond to ensure my vegetarian dietary needs were met. The room itself was comfortable and had a private onsen with a stunning view of the mountains. It was the perfect escape from the hustle and bustle of daily life. I also appreciated the fresh air and the hotel's location in a serene bus station area. Additionally, the breakfast spread was well-planned and offered a variety of delicious options to start the day.

All was excellent.

Nestled in a peaceful surrounding of refreshing fresh air, the hotel is conveniently located to reach popular attractions, such as Mount Aso and Kurokawa Onsen. Offering Chinese-speaking staff for easier communication, the rooms are tastefully furnished, clean, and the onsen bath is amazing. the hotel provides great value for the money, including free private sessions of the public spa and delicious meals, even for vegetarians. the staff are friendly and attentive, and the tranquil environment with a beautiful garden view from the room is a perfect retreat.

There could be more entertainment options available at night, such as games or indoor activities, as the hotel lacks wifi in the room.

We enjoyed the stunning view from our room and the hot spring facilities were amazing. the staff was welcoming and attentive. the daily breakfast and dinner provided were delicious and nourishing. the location was perfect for a peaceful and tranquil city break.

There was no Wi-Fi in the room. there was a lack of entertainment options during the evening.

the staff were incredibly friendly and attentive, making me feel welcome from the moment I arrived. The attention to detail in the rooms was exceptional, with a private onsen providing a truly tranquil experience. And the view from my room was absolutely breathtaking, showcasing the stunning beauty of the surrounding mountains. Lastly, the breakfast spread offered a wide variety of delicious food, ensuring a perfect start to the day.

All aspects of my stay at this hotel were top-notch.

We had an amazing stay at this hotel nestled in the mountains with a stunning view. The hotel provided excellent facilities for relaxation, including a public spa and private onsen. We also appreciated the clean and well-maintained rooms and the friendly and accommodating staff. Additionally, the hotel's location was convenient for exploring nearby attractions and transportation was easily accessible.

Couldn't find any faults at all.